Service Alerts
Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our services. If there is an active service disruption, it will appear below.
UPS is closely monitoring the situation in the Middle East and using established contingency plans to manage our operations safely and efficiently.
Our focus is on safety while we work to minimize impacts for our customers.
For more information on your Air and Ocean freight shipments, please refer to the UPS® Forwarding Hub or UPS Supply Chain Symphony™ service for individual shipments or contact your UPS Account Representative with any questions or concerns. Note that the UPS Service Guarantee does not apply to shipments affected.
On February 20, 2026, the United States Supreme Court ruled that the International Emergency Economic Powers Act (IEEPA) does not authorize the emergency tariffs imposed in 2025. The ruling did not address refunds.
Following guidance from U.S. Customs and Border Protection (CBP), UPS will stop collecting IEEPA tariffs for US imports entered at or after 12:00am EST on February 24, 2026.
All other tariffs on US imports charged by and paid to the U.S. government, including Sec. 122, 232 and 301 tariffs, are not affected by this ruling.
As required, UPS will follow instruction from CBP and other relevant government authorities on the collection of any new tariffs.
We remain committed to helping our customers navigate changes to trade policies, while complying with all government regulations. For the latest information, please visit ups.com.
In view of the upcoming Lunar New Year holidays and volume surge, we anticipate some temporary service adjustments. To ensure timely delivery of your shipments, we recommend that you plan and arrange your shipments in advance. Please refer to the table below for more information on the temporary service adjustments during this festive period.
View Lunar New Year Service Adjustments
Advance bookings and arrangements are highly recommended to avoid additional storage costs for your shipments. Please contact your Sales Representative or Customer Service for more details.
Please note that the temporary service adjustments listed are subject to change and the impacted period may be extended or otherwise changed. For the latest information on the status of your shipments, please refer to the UPS® Forwarding Hub, or contact your Sales Representative should you have any questions.
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