What's New? UPS Healthcare has enhanced its UPS^® Premier service, delivering expanded global coverage, improved cold chain capabilities, and greater technological flexibility across its Silver, Gold, and Platinum service levels.

Why It Matters: With the recent expansion of UPS Premier Gold in Brazil, these upgrades reflect UPS Healthcare’s continued commitment to meeting the growing demand for specialized healthcare logistics. UPS Premier service uses advanced sensor technology to ensure priority handling, real-time visibility, and proactive recovery for critical healthcare shipments. These enhancements make it possible for lifesaving healthcare products to reach patients safely, efficiently, and on time.

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Recent Enhancements:

UPS Premier service has introduced several global upgrades to improve its advanced logistics offerings:

• Expansion of UPS Premier Silver in Asia Pacific:  UPS Healthcare has expanded its Premier Silver service to six more countries: China, Hong Kong, Singapore, South Korea, Taiwan, and Thailand. The service will soon launch in Australia and Japan. This expansion simplifies the management of critical healthcare product shipments across the region. With RFID technology, the service enables priority paths within the network, ensuring reliable handling for small parcel shipments requiring priority service without temperature control.
• Gel Pack Replenishment in the U.S.: UPS Healthcare has increased its network of U.S.-based gel pack replenishment locations. This upgrade ensures that temperature-sensitive shipments in passive packaging remain within required temperature ranges, protecting products from spoilage during transit.
• Mobile Activation for UPS Premier Gold Tags: Customers can now activate UPS Premier Gold labels directly from their mobile devices, streamlining the shipment preparation process. This enhancement offers a seamless, self-service experience, giving customers greater control and flexibility.

Coming in 2025:

• Enhanced Data Logger Integration: UPS Healthcare can now integrate data loggers with UPS Premier Silver and Gold labels, enabling better real-time monitoring of supply chains. Cellular and mesh sensor trackers can feed live data into the UPS Premier dashboard, enhancing visibility and efficiency across shipping networks. Select data loggers will be available first, with more options to be provided later.

The global healthcare sector faces rising inflation and increasing operational costs, driving the need for advanced logistics solutions.¹ UPS Premier service addresses these challenges by offering prioritized, secure shipping for critical healthcare shipments, backed by advanced technology and expanded services. These upgrades ensure visibility, reliability, and protection, giving customers the tools they need to deliver exceptional care to patients.

As healthcare demand continues to rise, UPS Healthcare remains focused on providing innovative solutions to meet industry needs. Previous advancements, such as the launch of UPS Lablink™ and new freight forwarding capabilities, further underscore UPS’s dedication to building effective and reliable healthcare logistics systems.

Contact us to learn how our advanced logistics solutions can support your business.

Learn more about UPS Premier service and see if it's a fit for your healthcare shipments here.

About UPS Healthcare

UPS Healthcare delivers unmatched expertise in healthcare logistics to customers worldwide. With over 19.2 million square feet of cGMP- and GDP-compliant distribution space, we provide:

• Inventory management
• Cold chain packaging and shipping
• Medical device storage and fulfillment
• Lab and clinical trial logistics

Our global infrastructure, UPS^® Premier visibility service, advanced tracking technology, and robust quality systems meet the complex demands of the pharmaceutical, medical device, and lab diagnostics industries.

^{¹ PwC. "Medical Cost Trend: Behind the Numbers 2025." Learn More}

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