Synergistix, a leader in pharmaceutical sample management, has partnered with UPS Healthcare to create a fully integrated, end-to-end solution for pharmaceutical sampling. This collaboration combines UPS’s advanced logistics network with Synergistix’s innovative technology, including its SampleIQ platform, to address critical challenges in the pharmaceutical sampling process. Together, they aim to enhance compliance, efficiency, and scalability for pharmaceutical companies across the US and Canada.

The Importance of Pharmaceutical Sampling

Pharmaceutical sampling plays a crucial role in connecting drug manufacturers with healthcare providers while ensuring patients have access to essential treatments. However, the process involves navigating a range of challenges, such as strict Prescription Drug Marketing Act (PDMA) regulations, fragmented supply chains, and limited technological solutions. With the pharmaceutical industry investing over $13.5 billion annually in sample medications and 60% of companies relying on samples as a key marketing tool, streamlining this process is essential for operational success (1, 2).

Addressing Key Challenges

The Synergistix and UPS Healthcare partnership directly tackles these challenges by delivering a seamless, compliant, and efficient sampling ecosystem. The collaboration offers several key benefits for pharmaceutical companies:

• End-to-End Compliance: The partnership ensures adherence to PDMA and state regulations through automated tracking, auditing, and reporting via the SampleIQ platform, simplifying complex compliance requirements. Learn more about Synergistix’s Direct-to-Patient (DTP) Sampling solution here.

• Operational Efficiency: By combining UPS’s trusted logistics network with Synergistix’s customizable solutions, the partnership simplifies the entire sampling process, from storage to delivery.

• Scalability: The technology and logistics involved can adapt to the needs of companies, whether they operate regionally or globally, ensuring rapid scalability for growing pharmaceutical businesses.

Enhancing Supply Chain Capabilities

The partnership integrates every stage of the supply chain to streamline operations and improve reliability. Key capabilities include:

• Scalable Storage and Fulfillment: Access to UPS Healthcare’s 39+ licensed facilities across North America, offering over 9.3 million square feet of storage space compliant with GDP and GMP standards, ensures secure and efficient sample storage.

• Advanced Transportation: UPS’s cold-chain logistics capabilities and air network, including Next Flight Out services, provide fast, time-sensitive deliveries for critical sample shipments.

• Last-Mile Delivery Excellence: Using innovative solutions like the UPS My Choice^® dashboard and UPS^® Premier services, the partnership helps ensure accurate real-time delivery updates and on-time deliveries.

In addition, Synergistix processes over 17,000 direct-to-practitioner transactions weekly, cementing its reputation as a leader in compliant sample distribution and inventory optimization.

Transforming Pharmaceutical Sampling

This collaboration allows pharmaceutical companies to streamline their sampling programs and focus on their core business operations while maintaining confidence in compliance and regulatory standards. By combining Synergistix’s 25+ years of experience in pharmaceutical sample management with UPS Healthcare’s global logistics infrastructure, this partnership is set to redefine industry best practices and deliver a more efficient, scalable solution to pharmaceutical sampling challenges.

For further insights into how this partnership can transform pharmaceutical sampling programs, visit Get Started.

_{[1] Sample Medications and Detailing Visits Add to Costs
[2] Pharmaceutical marketing: the example of drug samples}

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