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Online Support Resources
You’ve got questions, we’ve got answers.
Where’s My Parcel?
Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.
Where Are My Shipping Tools?
Having trouble finding the tools you’re used to in the new site design? Don’t worry, they’re still here. You can find all your old tools on the Business Shipping Tools page, here.
Have a Problem with Your Delivery?
We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
Support When You Need It
Use the phone numbers and email below to access the help centre that best fits your need.
Contact Information
Need Additional Help?
You can email customer support as well. Please note: it may take several days before we're able to respond to your request.