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Freight Pickup FAQs

Pickup Ground Freight LTL API FAQs

NOTE: Common FAQS are available in the Introduction to the UPS Developer Kit guide located in the Dev Kit.

Question Answer
What are the supported LTL Freight countries or territories? LTL Freight country or territory origins include US, CA & MX. The US territory means the contiguous 48 states of the US and Washington DC.

While we service Hawaii, Alaska, Guam, Puerto Rico and the US Virgin Islands, those rates can only be obtained by calling TForce Freight Customer Service at (800) 333- 7400.

UPS Freight Less-than-Truckload (“LTL”) transportation services are offered by TFI International Inc., its affiliates or divisions (including without limitation TForce Freight), which are not affiliated with United Parcel Service, Inc. or any of its affiliates, subsidiaries or related entities (“UPS”). UPS assumes no liability in connection with UPS Freight LTL transportation services or any other services offered or provided by TFI International Inc. or its affiliates, divisions, subsidiaries or related entities.