Customs Duty Drawback Guide

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How often does the government pay you? This guide will help you understand the basics of the Duty Drawback program and give you step-by-step instructions so your business can take advantage of any duty refunds available.

What is Duty Drawback?

Duty Drawback is a refund of duties, fees and taxes paid on certain categories of goods imported into Canada that are

Similar to how sales tax is refunded when you return an item to a store, you can claim a duty refund when you export an item that was previously imported.

What are the Different Categories of Customs Duty Drawback?

There are several different categories of Duty Drawback, but the two most common categories are manufacturing and unused merchandise.

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  • Manufacturing Duty Drawback applies when you import an item that is then manufactured into a different item.

For example, if you import bicycle tires and export finished bicycles, then you can get the duty you paid for the bicycle tires refunded when you export the finished bicycle.

  • Unused Merchandise Duty Drawback applies when you import something, and then export it in the same, unused condition.

If you import bicycle tires, and then export them again without changing them, then you can get a refund for the duty you paid when you export the tires.

Who Qualifies for Duty Drawback?

If you import into and export goods from Canada, then there’s a good chance you qualify for Duty Drawback. Even if you don’t do both, if importing and exporting happen along your supply chain, you may still be able to qualify.

The driving factor for qualification is the exportation or destruction of goods that were imported. Companies across different industry sectors have taken advantage of drawback as long as they (or their suppliers or customers) import and export in sufficient amounts to sustain a drawback program.

What Duties and Fees are Eligible for Duty Drawback?

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  • 99% of certain duties, fees and taxes are eligible for reimbursement if you are eligible for drawback. Eligible duties for drawback include, but are not limited to:

    • Ordinary customs duties
    • Anti-dumping and countervailing duties
    • Excise taxes
  • Taxes that are not eligible for drawback include:

    • GST
    • Services tax/Harmonized Sales Tax

What is the Duty Drawback Process?

This step-by-step process will show you how to file a duty drawback claim, after your goods have been cleared through Customs.

Send an Application

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Send an application to Canada Border Services Agency

Claims can be made directly in the CBSA Assessment and Revenue Management (CARM) Client Portal.

Gather Documents

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Gather Documents

When you are ready to file, you will be required to gather documentation for CBSA. Some of the required documents include but are not limited to :

Keep Record

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Keep Record of Your Claims

Accurate and diligent record-keeping is a key component when filing for drawback. After filing, you must maintain all submitted records for an additional six years from the date of drawback claim liquidation. CBSA might also contact you for additional documentation, clarifications, or questions about documents that were submitted.

Things to Consider with Customs Duty Drawback

The Duty Drawback program has the potential to provide companies with significant duty savings, but it might not be suitable for everyone since it is a time-consuming process that requires extensive resources. Having access to the right historical data is key to performing a cost-benefit analysis and ultimately filing for drawback where the return is worthwhile. Although you can self-file, working with an experienced customs broker or trade attorney can ensure information is filed correctly and accurately and help you navigate through the complexities.

How to Get Started

The Duty Drawback program is often underutilized due to the lack of awareness or not knowing where to start. It is a complex process, but UPS® Trade Management Services is here to guide you through the filing process.

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To get started, take the 2-minute questionnaire to help determine your company’s potential for drawback refunds.

Our team of trade professionals will review the questionnaire and be in touch if your situation is a good fit for Duty Drawback.

Fill Out the 2-Minute Questionnaire

Duty Drawback FAQs

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When Is It Worthwhile to File for Duty Drawback?
Claiming a CBSA duty drawback is worthwhile when you have imported goods that were subject to duties at the time of importation and have been subsequently exported from Canada. The program allows businesses to apply for a refund of customs duties paid on imported goods, which help recoup the costs associated with importing goods.  The goods must be exported within four years of importation, and the program is designed to support international trade by offering financial benefits to compagnies engaged in import-export activities.
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Do I Need to Request Permission from the Government to Claim Drawback?
To file a claim for a drawback of duties paid, you do not need permission.  However, you must follow the procedures and conditions outlined in the CBSA’s guidelines.  The process involves completing Form K32, Drawback Claim, and submitting it along with supporting documentation through the CBSA assessment and Revenue Management (CARM) system.  If you are one of more than one person eligible to file a claim, you will need to secure a waiver from all other eligible claimants waiving their rights to claim.
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We’ve Never Participated in a Duty Drawback Program Before. Can We File Drawback on Past Transactions?
Yes, a claim for drawback must be filed within four years of the release date of the imported goods. In the case of spirits used in the manufacture of exported distilled spirits, a claim must be filed within five years of the release date.
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When Can I Expect My First Drawback Refund?
The exact timing for receiving a refund for a CBSA duty drawback can vary based on several factors, including the completeness of the application, the processing speed of the CBSA, and the efficiency of the customs clearance process.  Generally, once the application is submitted and all required documentation is provided, the refund process should be initiated.  However, it is advisable to allow for a reasonable timeframe, typically around 4 to 6 weeks, to ensure that the refund is processed and received.
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My Company Does Not Do Both Import and Export, but My Supply Chain Does (vendors, customers, etc.) – Can I Still Receive Duty Drawback?
In many cases, you can still receive Duty Drawback even if you are not importing and exporting. For example, if you buy imported products from a Canadian vendor, then export those goods, UPS Trade Management Services can work with you and your vendor to set up an agreement to claim Duty Drawback. There’s often concerns about confidential data (cost data, etc.).
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Is There an Option to File for Drawback for One Specific Shipment (or Destruction)?
Yes, but with some additional requirements. For this to be a viable option for a customer, UPS Trade Management Services must be engaged prior to the export of the planned shipment (or the destruction of the goods).
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