Contact Us
Online Support Resources
You’ve got questions, we’ve got answers.
Where’s My Parcel?
Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.
Helpful Shipping Tools
From deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.
Have a Problem with Your Delivery?
We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
Support When You Need It
Use the phone numbers below to access the help centre that best fits your need.
Contact Information
Local Company Registries
Business Purpose: Freight forwarding business limited to parcel services and small transports
Supervisory authorities in accordance with the E-Commerce Act (ECG): District Administrative Authority Bruck an der Leitha, Post Control Commission, and RTR GmbH
Trade Registry: Regional Court Korneuburg, FN 114028 p
VAT Number: ATU 16857907
Member of the Economic Chamber: Lower Austria, Forwarders, Section Transport & Traffic
RIS - Gewerbeordnung 1994 - Bundesrecht konsolidiert, Fassung vom 17.10.2023 (Only in German)
RIS - Postmarktgesetz - Bundesrecht konsolidiert, Fassung vom 17.10.2023 (Only in German)